Cookies Policy | DoubleU Casino

1. What are cookies?

Cookies are small text files that a website stores on your computer, mobile phone, tablet or other internet-connected device. They allow a website to recognise a device and remember certain information about a visit. Cookies are commonly used across the internet and do not usually contain information that directly identifies you by name.

When you visit DoubleU Casino, cookies and related technologies may be used to help the website operate, remember your preferences, understand how visitors use the site and support the delivery of relevant communications or advertising. Some cookies are placed by us, while others may be placed by approved third-party service providers that perform services on our behalf.

Similar technologies may include pixels, tags, software development kits, local storage and device identifiers. These technologies can collect information about your browser, device, activity on the website and interactions with communications. In this policy, we use the term cookies to include cookies and similar technologies unless we state otherwise.

How long cookies remain on your device

Some cookies are session cookies. They remain on your device only while your browser is open and are deleted when the session ends. Other cookies are persistent cookies. These remain on your device for a set period or until you delete them through your browser or device settings. The period may vary depending on the purpose of the cookie.

2. Why we use cookies

DoubleU Casino may use cookies for a range of operational, security and analytical purposes. The particular cookies used may change as the website, services and technology develop. We aim to use cookies in a way that supports a reliable, secure and understandable online experience.

To enable essential website functions, including page navigation, account access, session management and secure areas of the website.
To remember choices you make, such as language, region, display settings and cookie preferences.
To maintain security, help identify unusual activity, protect accounts and support fraud prevention and risk management.
To understand how visitors use the website, including which pages are viewed, how visitors move through the site and whether pages function as intended.
To monitor website performance, identify technical errors and improve the speed, design, accessibility and usability of the website.
To measure the effectiveness of communications, campaigns and other website content where this is permitted.
To support responsible gaming information and related website features, where applicable.
To assist with advertising and marketing activities, subject to applicable law and your choices.
To produce aggregated reports and statistical information that helps us improve our services without focusing on individual users.

Cookies may also help us distinguish between genuine visits and automated or harmful activity. This can support the integrity of our systems and help protect players and the website from misuse. Information collected through cookies may be combined with other information we hold about you where this is lawful and necessary for the relevant purpose.

3. Types of cookies we may use

Strictly necessary cookies

These cookies are required for core website functions. They may support account login, security controls, forms, navigation, session continuity and the operation of requested services. Because the website may not work properly without them, they generally cannot be switched off through a cookie preference tool. You may be able to block them through your browser, but doing so may prevent some parts of the website from operating.

Preference and functionality cookies

These cookies remember information that makes the website more convenient to use. For example, they may remember selected settings, previously entered information or the way content is displayed. If you reject these cookies, the website may still be available, but some preferences may need to be entered again during later visits.

Analytics and performance cookies

These cookies help us understand visitor numbers, traffic sources, page interactions and general website performance. The information is normally used in an aggregated or pseudonymised form to identify trends and improve the website. Analytics providers may process information according to their own privacy notices and contractual obligations.

Marketing and advertising cookies

These cookies may be used to understand browsing activity, measure campaigns, limit repeated advertising and help provide content that may be more relevant. They may be set by us or by advertising and technology partners. Marketing cookies are not essential to the basic operation of the website and may be controlled through the available consent tools, browser settings or other options.

Third-party cookies

Some features may involve third parties, such as analytics, security, payment, identity, support or advertising providers. These providers may use cookies or similar technologies in connection with the services they provide. DoubleU Casino does not control every cookie used by third parties. We recommend reviewing the relevant third party's privacy and cookie information for further details.

4. Managing your cookie choices

When you first visit the website, you may be shown a cookie notice or preference tool. Where required, this tool allows you to accept, reject or manage categories of non-essential cookies. Your choices may be stored in a preference cookie so that the website can remember them. You can return to the preference tool when it is available to change your selections.

You can also manage cookies through your browser or device settings. Most browsers allow you to view stored cookies, delete existing cookies, block cookies generally or receive a warning before a cookie is stored. Instructions vary between browsers and devices, so you should refer to the relevant provider's help information for current guidance.

Open your browser or device privacy and security settings.
Find the options relating to cookies, site data or tracking permissions.
Choose whether to allow, block, delete or restrict cookies.
Review the effect of your selection and update it when needed.

If you use more than one browser or device, your cookie settings may need to be updated separately on each one. Deleting cookies may remove saved preferences and may require you to sign in or enter information again. Blocking all cookies may affect website availability, account features, security checks, forms and other functionality.

Some browsers and devices offer additional privacy controls, such as tracking protection or signals concerning online preferences. We will consider such controls where required by applicable law and where our systems are able to recognise and support them. Cookie settings do not necessarily control all forms of information collection, including information collected when you use an account or provide information directly.

5. Privacy, updates and contact

Information collected through cookies may include an internet protocol address, browser type, device type, operating system, approximate location, referring website, pages visited, time spent on pages, links selected and technical events. Depending on the circumstances, this information may be considered personal information under Australian privacy law. We handle information in accordance with our Privacy Policy and applicable legal requirements.

We may use service providers located in Australia or overseas. Where information is disclosed or processed outside Australia, we take steps appropriate to the circumstances and applicable law. Cookie information may be retained only for as long as reasonably required for the purpose for which it was collected, legitimate business needs, security, dispute resolution, compliance or other lawful purposes.

This Cookies Policy may be updated from time to time to reflect changes in technology, website functions, service providers, legal requirements or our privacy practices. The updated version will be made available on this page, and the date or other notice may be changed where appropriate. You should review this policy periodically so that you remain informed about how cookies are used.

If you have a question about this Cookies Policy, wish to raise a privacy concern or need assistance with your cookie preferences, please use the contact or support options available on the DoubleU Casino website. We will consider requests and concerns in accordance with applicable privacy and other relevant laws. Nothing in this policy limits any rights you may have under Australian law.